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The great ATM fee revolution

The $2.50 ATM fee. Isn’t it glorious? Don’t you love it?

No? You and the rest of Australia.

In fact, it’s our No.1 most hated fee. For a country that doesn’t get angry much, it’s making us pretty angry. Like Steve here. Not only is Steve angry about paying it, he goes out of his way to avoid it, too.

Well, Steve’s not alone.

  • 50% of people are wearing out their sneakers on countless missions to avoid paying that $2.50 ATM fee.
  • 97% of Aussies will even take some action to avoid paying the fee, like getting cash out from the corner store.
  • 42% of people are buying weird and unnecessary items like gum, sour worms and copious cartons of milk to do just that.

Worse of all, every now and then, they’re giving in and succumbing to the pesky $2.50 fee.

Enough is enough, we say – which is why we’ve taken a stand against Australia’s most hated fee. Now, with our Orange Everyday bank account, you can use every ATM in Australia for free. Yup, all 32,100+ of them. All you need to do is deposit your pay of $1,000 or more into your account each month and you’ll get access to all ATMs in Australia on the calendar month following your deposit.

And just to reiterate – they’re all absolutely free.

We’ll send each ATM fee straight back into your account. That means no more long walks to find your bank’s closest ATM and avoid the fee, and no more unnecessary purchases from the corner store with a $10 minimum for cash out.

From now on, you’re getting money out at the pub ATM, proudly selecting that you’ll pay the fee, knowing it’ll be straight back into your account in no time – smug face and all. (Sorry Steve).

Important information

Source: Galaxy Research’s Hated Fees Report (March 2016) 

Australian Payments Clearing Association (APCA) Transaction Statistics (June 2016)

ATM Rebate Offer for Orange Everyday Customers

The ATM Rebate offer will apply for the next calendar month when a deposit of at least $1,000 from an external bank account is made to any personal ING DIRECT account in your name (excluding Living Super) by the last day of the preceding calendar month. The ATM fee charged by the ATM operator is rebated immediately following the transaction. The ATM Rebate offer may be changed or withdrawn at any time at ING DIRECT’s sole discretion.

The information is current as at publication. Any advice on this website does not take into account your objectives, financial situation or needs and you should consider whether it is appropriate for you. Deposit products, savings products, credit card and home loan products are issued by ING, a business name of ING Bank (Australia) Limited ABN 24 000 893 292, AFSL and Australian Credit Licence 229823. ING Living Super (which is part of the ING Superannuation Fund ABN 13 355 603 448) is issued by Diversa Trustees Limited ABN 49 006 421 638, AFSL 235153 RSE L0000635. The insurance cover offered by ING Living Super is provided by Metlife Insurance Limited ABN 75 004 274 882, AFSL 238096. ING Insurance is issued by Auto & General Insurance Company Limited (AGIC) ABN 42 111 586 353 AFSL Licence No 285571 as insurer. It is distributed by Auto & General Services Pty Ltd (AGS) ABN 61 003 617 909 AFSL 241411 and by ING as an Authorised Representative AR 1247634 of AGS. All applications for credit are subject to ING's credit approval criteria, and fees and charges apply. You should consider the relevant Product Disclosure Statement, Terms and Conditions, Fees and Limits Schedule, Financial Services Guide, Key Facts Sheet and Credit Guide available at when deciding whether to acquire, or to continue to hold, a product. Before interacting with us via our social media platforms, please take a minute to familiarise yourself with our Social Media User Terms

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