Category: Money Matters
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Sub category: Travel
28 May 2014

Stress free holidays start with stress free finances

Holidays were made so that we can avoid stress. That’s why the last thing you want is to bump into any annoying money issues that could come about while you’re having a great time.

Check out our four tips for before and during your trip to reduce stress and help you focus on what matters – your holiday!

1. Alert your bank prior to travelling

Passport? Check! Debit card? Check! Informed your bank you’re going to be using it in another country? It might be the last thing on your mind, but if your bank is unaware that you are travelling overseas, then any purchase you make may be identified as a potentially fraudulent transaction – and lead to a stop on your card. A quick call to your bank before you go away informing them of your plans can ensure that you shop hassle-free while you’re away. ING customers can register their travel details in the ING app before or during their trip.

2. Keep your bank phone number on hand

Write down your bank’s phone number and keep it in a safe place in case you have any issues while you’re away. Likewise, make sure all your contact details are up to date with your bank so they can contact you in an emergency.

3. Keep your cards separate

If you have a credit card and a debit card, consider keeping them separate. That way if your wallet gets lost or stolen, you have another card to fall back on in an emergency.

Scams can happen to the best of us overseas, so before you go it’s a good idea to learn about some of the most common ones and how to avoid them. Our blog on the four most common travel scams is a great starting point!

4. Check your transaction history regularly

Download your mobile banking app so it’s easy to keep an eye on your balance, and check your transactions regularly to ensure they match your spending.

A few purchases on your credit card here and there might not seem like much at the time, but credit card fees can all add up over the course of a two week holiday overseas. Check your balance regularly to keep your money front of mind – holiday shopping might be fun, but you’ll have to deal with those bills when you get back!

Before you go, check with your bank if there are ways to avoid international transaction fees or global ATM fees, as this can help you stay within your budget. For instance ING Orange One and Orange Everyday cardholders can avoid ING international transaction fees and get global ATM fees rebated when you deposit your pay of $1,000 or more per month into an Orange Everyday and also make 5+ card purchases that are settled (not pending) every month on your account. A cash advance fee applies for any cash advance with Orange One.

There you have it. By checking off these four things before you go you’ll save yourself a lot of money and stress on your trip. For more information on how you can save money on your travels with ING, visit

Rebate Offers for Orange Everyday, Orange One and Orange One Platinum customers


The Global ATM Fee Rebate Offer and the International Transaction Fee Rebate Offer will apply for the next calendar month when you perform the following during the current calendar month:

  • deposit at least $1,000 from an external bank account to any personal ING account in your name (excluding Living Super and Orange One), and
  • also make at least 5 card purchases that are settled (and not at a ‘pending status’) using your ING debit or credit card (excluding ATM withdrawals, balance enquiries, cash advances and EFTPOS cash out only transactions).


Card purchases includes in store credit or EFTPOS purchases, online purchases, regular card payments, payWave, Apple Pay and Google Pay transactions made with an Orange Everyday Visa card, Orange One or Orange One Platinum Visa card or Nil Interest Visa card provided with an eligible ING home loan. When using the phrase ‘settled’ card purchases in a calendar month, we mean that the purchases made on your card must be fully processed by the end of the last day of that month. Card purchases made in store or online this current calendar month which are at a ‘pending status’ and do not settle until the next calendar month do not count towards the 5 card purchases needed this current calendar month.


When determining if you are eligible under the offer, we also take into account the behaviour of any of your joint account holders or additional cardholders.


If eligible:

  • for ATMs in Australia – any ATM fee charged by the ATM operator is rebated immediately following the transaction,
  • for ATMs outside Australia – ING will rebate the International ATM withdrawal fee of $2.50 immediately after it is charged and rebate any ATM fee charged by the ATM operator at settlement of the transaction. While the transaction is pending the amount of the acquirer fee will be deducted from your available balance and will be reinstated after the transaction is finalised. ATM transactions outside Australia can take up to 5 business days to finalise, and
  • for ING international transaction fees – ING will rebate the International Transaction fee (Orange Everyday) and Foreign Currency Conversion fee (Orange One and Orange One Platinum) of 2.5% of the amount of the international transaction immediately after it is charged. Merchants may charge you a separate fee for their services (which is not rebated under this offer).


If eligible, the offer applies to:

  • all Orange Everyday accounts held in your name (either single or joint account), and
  • all Orange One and Orange One Platinum accounts held in your name (including in respect of any additional cardholder).


The ING cash advance fee for Orange One and Orange One Platinum customers is not rebated under this offer.


This offer may be changed or withdrawn at any time at ING’s sole discretion.

The information is current as at publication. Any advice on this website does not take into account your objectives, financial situation or needs and you should consider whether it is appropriate for you. Deposit products, savings products, credit card and home loan products are issued by ING, a business name of ING Bank (Australia) Limited ABN 24 000 893 292, AFSL and Australian Credit Licence 229823. ING Living Super (which is part of the ING Superannuation Fund ABN 13 355 603 448) is issued by Diversa Trustees Limited ABN 49 006 421 638, AFSL 235153 RSE L0000635. The insurance cover offered by ING Living Super is provided by Metlife Insurance Limited ABN 75 004 274 882, AFSL 238096. ING Insurance is issued by Auto & General Insurance Company Limited (AGIC) ABN 42 111 586 353 AFSL Licence No 285571 as insurer. It is distributed by Auto & General Services Pty Ltd (AGS) ABN 61 003 617 909 AFSL 241411 and by ING as an Authorised Representative AR 1247634 of AGS. All applications for credit are subject to ING's credit approval criteria, and fees and charges apply. You should consider the relevant Product Disclosure Statement, Terms and Conditions, Fees and Limits Schedule, Financial Services Guide, Key Facts Sheet and Credit Guide available at when deciding whether to acquire, or to continue to hold, a product. Before interacting with us via our social media platforms, please take a minute to familiarise yourself with our Social Media User Terms

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