Sub category: Digital
19 January 2023

Mobile Myth Blitz: Why your wallet is safer in your phone

Holding onto that sacred wallet of yours? At ING, we believe that now’s the time to – as Elsa would say – let that thing go! We understand that change can sometimes be an uncomfortable or uneasy experience, or you may feel unsure about mobile payments.  You’ll be pleased to know that it’s actually a much safer payment method than you first thought.  So let us put your mind at ease and make the transition to mobile payments that much smoother.

Now you see it, now you don’t: One-use tokens for extra protection

In the world of mobile payments, tokenisation is the fancy word that describes the process of protecting sensitive data and replacing it with a randomly generated number called a token. This token replaces a payment card’s static credentials, such as the card number or expiration date, with virtually substituted credentials. Now you may be thinking, isn’t it more dangerous having my card numbers stored in my phone? In fact, you can rest easy knowing that this unique token is worthless if stolen or skimmed by fraudsters attempting to make online purchases, as it cannot be used beyond its purpose.

Mobile payments, such as Google Pay or Apple Pay, use this technology when processing payments. If you’re without internet and need to use your mobile wallet, the app will tap into a limited number of stored tokens on the device – nifty!

Nobody but you: Identification layers to keep your money safe

Unlike a traditional card, there are many layers of virtual and physical protection when making mobile payments.

  1. Just like a transaction with your physical card, mobile wallet transactions won’t work for purchases over $100 unless you enter your card pin number into the terminal.
  2. Adding an extra layer of protection, the latest version of Google Pay and Apple Pay support biometric authentication.

With all of these layers in mind, you can be rest assured if anyone gets hold of your phone, no phonies can make purchases without your authorisation.

Untouchable: Keep personal data in your hands

The beauty about a digital wallet is that your personal information is never physically stored! Your wallet may be cluttered (do you really still need that expired coupon voucher in there?), but your digital wallet will always stay clean. Your card details are not stored by the merchant or by your phone.

Now remember, just like you would protect your card pin, you should also keep your phone pin private. Here are some handy tips to secure your personal device and keep scammers at bay.

Find out all you need to know about ING's mobile banking.

Important information:

Apple, the Apple App Store, iPhone and Apple Pay are trademarks of Apple Inc., registered in the U.S. and other countries. Android, Google Pay and Google Play are trademarks of Google LLC. The Google Pay Terms and Conditions for ING customers are available for your consideration in the Google Pay app.

Important information:

Apple, the Apple App Store, iPhone and Apple Pay are trademarks of Apple Inc., registered in the U.S. and other countries. Android, Google Pay and Google Play are trademarks of Google LLC. The Google Pay Terms and Conditions for ING customers are available for your consideration in the Google Pay app.

 

The information is current as at publication. Any advice on this website does not take into account your objectives, financial situation or needs and you should consider whether it is appropriate for you. Deposit products, savings products, credit card and home loan products are issued by ING, a business name of ING Bank (Australia) Limited ABN 24 000 893 292, AFSL and Australian Credit Licence 229823. Living Super, a sub-plan of OneSuper ABN 43 905 581 638 is issued by Diversa Trustees Limited ABN 49 006 421 638, AFSL 235153 RSE L0000635. The insurance cover offered by Living Super is provided by Metlife Insurance Limited ABN 75 004 274 882, AFSL 238096. ING Insurance is issued by Auto & General Insurance Company Limited (AGIC) ABN 42 111 586 353 AFSL Licence No 285571 as insurer. It is distributed by Auto & General Services Pty Ltd (AGS) ABN 61 003 617 909 AFSL 241411 and by ING as an Authorised Representative AR 1247634 of AGS. All applications for credit are subject to ING's credit approval criteria, and fees and charges apply. You should consider the relevant Product Disclosure Statement, Terms and Conditions, Fees and Limits Schedule, Financial Services Guide, Key Facts Sheet and Credit Guide available at ing.com.au when deciding whether to acquire, or to continue to hold, a product. Before interacting with us via our social media platforms, please take a minute to familiarise yourself with our Social Media User Terms https://www.ing.com.au/pdf/Social_Media_User_Terms.pdf.

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